Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Reply Guarantee

  • Each ticket you send to our technical support Dept will be attended to in less than one hour. The regular queries are going to be replied to as quickly as possible. However, if the help request you have sent us requires the help of a proficient admin technician, we will send the ticket to him and will let you know about the delay.

  • Top quality support service

  • Top–quality Technical Assist Service

  • We offer you round the clock tech assistance via a super–fast ticket application included in your Control Panel. You can e mail us all the time about any of the programs that come installed in advance on the virtual server, which include the selected Linux OS version, the server admin panel and our in–house made Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Control Panel that is offered 100% free with your VPS has an incorporated articles base. You can find a range of descriptive how–to content articles and an array of step by step video tutorials that illustrate all the necessary site control tasks. You can find them by pressing the Help or Video buttons in the top right corner of each Control Panel section.