1 hour ticket response
We are devoted to supplying a prompt and appropriate reply to each helpdesk ticket sent by a client. Our capable client service staff representatives will review your problem and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tech support tickets. Actually, our average technical support ticket response time has proven to be twenty minutes.
An Exceptional Client Support Service
Each member of our tech support staff has many years of experience in the Linux cloud packages niche and most of them have been with us for at least 5 years. They are all prepared to reply to all your queries in the most professional manner possible.
A User–Friendly Help Center
In the Control Panel you’ll find an intuitive Help Center section where you can find quick tips on how you can use our web hosting services. You can see the answers to your queries in our F.A.Q. archive, see more info in the web hosting account administration articles or watch the how–to video tutorials.