Customer Support Channels
A 1–hour Response Guarantee
Giving superior quality support in good time is our high priority, so we support each Linux cloud packages plan with a one hour ticket reaction warranty. As soon as you submit a ticket or post a message, our client help support staff will try all they could do to generate the most appropriate answer to your issue and to offer assistance in a timely fashion.
A Top–quality Support Service
Our help support service is delivered by a crew of qualified techs who definitely are prepared to respond to your request as soon as possible. You can easily speak to the tech support team team by opening a customer assistance ticket from your Control Panel or by sending us an email. On business days, you may also call us on the phone or take advantage of the online chat service.
An Intuitive Help Section
Our company has integrated a comprehensive knowledge base into the Control Panel so its possible to have practical step by step guidance anytime. Each section of the Control Panel possesses its own contextual help area having a group of how–to articles. We have also prepared instructional videos to offer you a better visual representation of the way in which to complete any given task.